Ultimate Linux Solutions:
Tel:+27 (0)87 351 3298
Fax:+27 (0)86 648 8561

Blanket Drive 2014

We are proud to announce participating in the 2014 Blanket drive (in collaboration with SA Best and Interexcel) once more. Last year we collected (and dropped off) a rather insane number of blankets and we’d like to go beyond that this year. Please assist us so that we can help keep people warm this winter.

We are proud to announce participating in the 2014 Blanket drive (in collaboration with SA Best and Interexcel) once more.

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Wishing you a Happy 2014!

We would like to take this opportunity to thank our customers for their continuous support and loyalty. We hope that you had a pleasant time of rest during the festive season. We hope you’re ready for another big year.

Wishing you great success and happiness in 2014!

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ULS Wireless clients now able to self-topup

We have seen a critical need for our wireless clients to be able to self-topup their accounts. We have implemented this functionality and it is now possible for our clients to top-up their own accounts.
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Improved ULS Backup Service Pricing

Until recently our remote backup service for our ULS servers has been based purely on the amount of storage consumed, whereas the actual real big cost is bandwidth. Where the bandwidth component was often closer to 10% that of the consumed storage, the pricing has been rather steep all things considered. During the last month or so we’ve been working hard to build a bandwidth accounting mechanism surrounding the actual backup protocol and during the week we finally succeeded. This means that, as of the last few days, a new billing structure has been put in place.
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Support Technician Position

Ultimate Linux Solutions is looking for two technicians to join our team. You’ll be working with
Linux, Linux and more Linux. And some Mikrotik, and sporadically some Ubiquity.
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Johannes du Preez – a testimony to life

It is with a heavy heart that Ultimate Linux Solutions says goodbye to Johannes. Johannes passed away on February the fourth, 2013, at an age of 30 years. He’s been working with Ultimate Linux Solutions since December of last year and have already impacted in some form or another on most people here.
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Tariff update

Please note that effective January 2013 we will be making our first ever adjustment to our support tariffs. This is actually turning into a reduction for those clients who already have maintenance and support agreements in place with us.
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Important arrangements for the festive season

The year is speeding to an end and most of us are looking forward to some well-deserved rest. Please take note that Ultimate Linux Solutions will be closing at 12:00 on December the 14th, we will re-open on January the 7th. A technician will be on standby during this time to assist with urgent queries.  In order to help make the process as smooth as possible for everyone, especially in terms of telephone messages, please see below.
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mini(hosted)-PBX now supports individual voicemails

Up until now our core switches that hosts our mini-PBX systems only supported a single voice mailbox per trunk, requiring clients to either utilize multiple trunks to achieve individual mail boxes, or having a central, shared, mailbox.

As of today we’ve updated our switches to support per-endpoint voice mail boxes such that each phone can now have it’s own voicemail.


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Do you utilize Email Notifications on your ADSL account?

At Ultimate Linux Solutions we have different types of email notifications, informing our ADSL clients about changes on their account. Clients can set up these notifications on the control panel themselves, or submit a request to accounts@uls.co.za.  Notifications may be send to more than one email address.

Be informed to prevent abuse or mistakes on your account:

To monitor daily ADSL usage, you can set up a Nightly usage email notification. If you observe unusual usage, it is prudent to investigate immediately to determine abuse on your account.

It is also recommended to set up a Topup notification which will notify you each time a topup has been made on your account. Match these notifications with the invoices received and if there is any discrepancy between the amounts on the notification and those on the invoices, please let us know. Usually topups are invoiced immediately after they have been made.

Prevent running out of Gigabytes:

For clients loading more than 1 gigabyte (GB) at a time, a Low topup warning can be set at 1GB so that you will be notified when this amount is left on your account. If you load 1GB at a time, the Usage threshold notification can be set at a percentage, for example 95%. In this case, you will be notified when 95% of that gigabyte has been used.

These are a few tools Ultimate Linux Solutions provides to our clients to manage their accounts with us. If you have any suggestions on improving or adding to these notifications, please let us know.

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